Virtual Answering Services
Answer 2 is the leading call center providing virtual answering service; sometimes referred to as outsource answering service. We are a cheap answering service in Florida, offering quality answering services at discount prices. We use the latest technologies to provide you with the best outsource answering service.
Answer 2 offers your company a variety of telemedia services all with flexibility, experience, and professionalism. Answer 2’s advanced technology, including our Computer Telephony Integration (CTI), Advanced Call Distribution (ACD), Dialed Number Identification Service (DNIS), Automatic Number Identification (ANI) and Digital Voice Recording (DVR), enables us to serve you better . . . and to save you money. Shop the competition, we are confident that Answer 2 will bring you the value and service options you and your business are looking for.
Answer 2 has been in the call center business for over 30 years and has grown to be one of the largest bilingual answering services in Florida. Our success is measured by your success.Our commitment to you is to provide the utmost in quality customer service, while strengthening the business relationships with our clients. We provide these services 24 hours a day, 7 days a week, and maintain the highest level of professionalism that our clients have come to rely upon. Answer 2 keeps your businesses running smoothly
Medical & Dental Specifically Trained Operators / Receptionists
A substantial percentage of our cheap answering service business consists of busy medical and dental offices, who utilize our services after hours and for over-flow traffic.
“VIRTUAL RECEPTIONIST” for the Small Business
Your clients will never know that you are using an answering service with our seamless live operator answer, followed by our cross connection options to your voice mail, office, and/or cell phone.
Legal and Professional After Hours Services
Potential clients calling for legal or professional assistance have an immediate need. We can screen the calls and if the necessary criteria is met we can simply cross connect (HOT TRANSFER) to you. This gives you the peace of mind that your calls are carefully screened
and an opportunity is not lost.
Voice-mail with Dial “0” Live Operator Options
Use our voice-mail system to personally greet and direct your callers before even reaching an operator. This is very similar to our Virtual Receptionist feature, call us today to find out what option is best for you.
Property Management Firms Need 24 / 7 Dispatch Service
Property management is no easy task, especially after hours and on weekends. Plumbing and electrical problems can happen anytime day or night. Don’t be caught off guard! Let Answer 2’s 24/7 bilingual staff assist you in dispatching your on-call staff.
Alpha Numeric Dispatch and Paging
We have specialized bilingual dispatchers available 24 hours a day, 7 days a week. Our clients can designate who is on call and set all emergency criteria.
Fax, Email, and Web Hosting Services also Available
2417 NW Pine Ave Ocala, Florida 34475
Phone: 352-402-9300
Toll-Free: 888-ANSWER-2
Fax: 352-401-6623
sales@answertwo.com