Inbound Telemarketing Services

With our experience within the call center industry we have developed numerous templates and scenario studies that best capture and encapsulate your venture concept while ensuring your business objectives and needs are customized specifically for you. Our Sales Representatives are extremely knowledgeable and professional. Let The Answer2 sales force assist you in selecting the programs and services that best suit your business needs.  

An inbound telephone call is a chance to sell a product, service, or to capture pertinent data. Through carefully scripting, our customizable CRM software gives us the ability to ensure these calls sound professional and conversational while capturing each requested data point. When it’s done right, these calls sound spontaneous and conversational, but its not.  It’s actually a carefully scripted and managed software program plotted out on a computer. Answer2 can assist you in developing your script from greeting to close or assist you in choosing from a variety of successful templates to capture the data points requested.

The Answer2 goal is to deliver a great customer experience while streamlining the call processing and talk time efficiencies. This is extremely important to all our clients because in this business, time is money!

That is the key! At The Answer2, we never forget that serving your business needs means providing efficient, accurate, and productive services at affordable prices. 

Some of the many services we provide are outlined below: 

Bilingual Services                                           Online/Email Order Processing

Order Taking Including Upsells                         Direct Website Order Processing

Third Party Verification                                    Internet Assistance and Services

Dealer Locator/Lead Control                            Secure Online Data Delivery (FTP)

Reservations/Event Scheduling                        Online Credit Card Authorization

Customer Service Assistance                          Immediate Email/Fax Notification

Lead Generation                                             Surveys

Database Management                                   Customized Marketing Reports

Overflow/After Hours Service                            Product Fulfillment Assistance

Fundraising                                                    Pledge Solicitations